Sharon Krushinski, Excellence in Customer Care

Sharon Krushinski, Excellence in Customer Care

Sharon Krushinski, Activities

Sharon has been working on the Herrnhut Memory Care unit for over 10 years engaging MMC residents in meaningful activities. “Sharon’s gift is an innate ability to meet residents where they are (emotionally and physically) at any given time,” stated Kerry Dering, Director of Activities. “She is often the ‘go to’ person for family members and residents if they need assistance. Sharon has a gentle approach and treats residents with dignity and respect. Most importantly, she is an outstanding advocate for those who do not have a voice. We are blessed to have Sharon on our team!”

Thank you, Sharon, we are grateful for all that you do for Moravian Manor Communities and your dedication to Excellence in Customer Care! We appreciate you! 

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.

Marci Hoover, Excellence in Customer Care

Marci Hoover, Excellence in Customer Care

Marci Hoover, Admissions Coordinator                         

“Marci is a person with integrity and embodies the Core Values of Moravian Manor Communities in all she does. She is a great communicator and goes above and beyond when working with residents, resident family members, fellow staff members, and the outside community. She always has a smile on her face and is willing to help anyone in their time of need.”

~ Virginia Boyle, Director of Social Services

Thank you, Marci, we are grateful for all that you do for Moravian Manor Communities and your dedication to Excellence in Customer Care! We appreciate you! 

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.

 

Celebrating Our Team Members

Celebrating Our Team Members

Moravian Manor Communities provides an environment of kindness and compassion for team members and residents. We can boast that some of our staff have been with us for 20+ years. As a result, residents receive person-centered care from a talented and dedicated team member they have come to know and trust.

January – September 2023*

Happy Anniversary to the following team members…

Michael Ramsey, Dining Services (June)
Toni Maxey, Nursing (September)

Nicole Michael, Admissions (September)

Lauri Mentzer, Dining Services (September)

Jill Wanga, Therapeutic Recreation (August)
Rita Deibler, Housekeeping (August)
Audrey Landis, Housekeeping (June)

Marci Hoover, Social Services (August)
Vanessa Knipple, Nursing (August)
Heidi Sitler, Laundry (February)

Jessica Reinhart, Nursing (August)
Casey Magee, Dining Services (April)
Thomas Keany, Maintenance (April)

*The list of team members celebrating work anniversaries will be updated monthly, so check back often! 

Yohannes Tegegne, Excellence in Customer Care

Yohannes Tegegne, Excellence in Customer Care

Yohannes Tegegne, Maintenance

“Yohannes works second shift on our maintenance team, which is a difficult shift as there is not much backup support. Yohannes is always cheerful and willing to “dive in” to whatever needs to be done.  He even helped me push my Jeep so I could “kick start it” when the starter failed! He has assisted in transporting residents between two campuses and following up on numerous types of calls during his shift. He is positive, energetic, and I am proud that he is part of our team!”

~ David Swartley, CEO & President

Thank you, Yohannes, we are grateful for all that you do for Moravian Manor Communities and your dedication to Excellence in Customer Care! We appreciate you! 

About the Excellence in Customer Care Recognition Program:
Moravian Manor Communities takes pride in maintaining a strong set of standards and ethics, delivering superior services that make a difference in the daily lives of residents. Through the Excellence in Customer Care recognition program, MMC’s leadership and management team nominate and acknowledge the contributions made by team members who rise to challenges and go above and beyond the call of duty.

Deb Musser … Remaining Grateful During Difficult Times

Deb Musser … Remaining Grateful During Difficult Times

A native of Lancaster County, Deb Musser grew up in Neffsville, attended Manheim Township High School, and later moved to Lititz. She’s proud of her many years working at Wilbur Chocolate Factory, but her greatest accomplishment is raising her two children and having four wonderful grandchildren. 

When Deb shares about her life, gratitude is a common theme. Although she is very open about her challenging and difficult journey with Multiple Sclerosis, she does her best to focus on the positive things in her life. Deb married Philip “Flip” Musser, a coworker of hers at Wilbur, in 1992. As much as she loved working at Wilbur, she quit her job in 2010 due to health challenges. Deb and Flip spent the next seven years relaxing, traveling and enjoying hobbies together as much as they could, which was a huge blessing for Deb. The couple celebrated 25 years of marriage before she moved to the Health Center at Moravian Manor Communities in November 2017. 

Deb loves reminiscing about her adventures with Flip … traveling to Algonquin, Canada and camping out under the stars; taking motorcycle trips; spending time each winter in Sarasota, FL with her parents; and traveling to various ski resorts with her husband’s family where the men enjoyed the slopes while she enjoyed sightseeing and shopping with Flip’s mother and sister. She and Flip also held season tickets for the Philadelphia Eagles, and they loved their Sunday travels to attend the games. 

The couple also traveled to Kenya together after Flip did several years of missions/service work in the village of Musese. An unexpected connection brought it all to pass when their pastor at Lititz United Methodist church met Eric Wanga, a native of Kenya, through a church event. The pastor told Eric he always wanted to visit Kenya, so he and Eric arranged a trip and invited Flip to join them. Because it’s truly a small world, Deb and Flip soon realized that they had a previous connection with Eric, who had also worked at Wilbur, but in Mt. Joy. Flip absolutely loved that first trip and continued to return for several years. In 2016, Deb was able to join Flip and the couple saw Kenya together. After the service portion of the trip, they remained an extra week to enjoy a wonderful safari. 

When Deb moved to MMC, she was happily surprised to learn that Jill Wanga, an activities’ staff member, is Eric Wanga’s sister-in-law! This connection, coupled with their shared experience of having traveled to the same tiny village across the ocean, has created a special bond between them. 

At MMC, Deb enjoys spending time in the sun room putting together puzzles, occasionally working on her loom to make hats and scarves, sitting outside on the balcony while reading a good book, and attending favorite activities such as Bingo, Red Hat Society, and Prayer and Share group. She holds her memories close and does her best to remain grateful and laugh often. “Do things while you can,” Deb says. “Turn a difficult circumstance into something positive.”