TO: Residents, Staff and Children’s Corner Parents
FROM: David Swartley, President/CEO
DATE: March 9, 2020
RE: Coronavirus (COVID-19)

I am writing to give an update regarding the Coronavirus. Perhaps, some of you are tired of hearing about the virus. Indeed, our news cycles have kept the issue front and center for all of us. As a senior care provider, we realize that many of our residents in health care are vulnerable, very similar to being susceptible to the annual flu strain.

The good news is that we have infection control protocols in place every day of the year. The recommendations from our Federal and State agencies are practices that are in place and monitored continuously.

Recent news announced the arrival of the Coronavirus to Pennsylvania. At the time of this writing, there are no known cases in Lancaster County. One change implemented is that we are closing all entrances to visitors except our main entrance. Directing visitors to one entry allows us to monitor who is coming and going from our facility. As residents of Moravian Manor Communities, your fobs will continue to work as always since you are very aware of our procedures. (Manor West Residents accompanied by a family member can use the Manor West entrance). We have increased our disinfecting intervals as well.

If the Coronavirus arrives in Lancaster County, we will continue to tighten our procedures. Changes will include eliminating mass meetings (such as Vespers) and further scrutinize visitors to our facility. Should the virus become active in our main building, further actions will follow, and we will isolate any resident with the illness to the best of our ability.

At present, we are unable to purchase and have the same week delivery on some of the PPE (Personal Protective Equipment), such as masks. We are on a waiting list to purchase additional supplies; meanwhile, we have several month’s supplies on hand. The Coronavirus is not a situation to take lightly; however, there is also no reason to panic. It is the simple things that make the difference. As stated in my previous memo, please continue to follow the processes stated below!

• Cover coughs or sneezes with your elbow. Do NOT use your hands!
• Wash hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer if soap and water are not available.
• Clean surfaces frequently, including countertops, light switches, cell phones, remotes, and other often touched items.
If you are sick, stay home until you are feeling better.
• If you answer “yes” to any questions on our front entrance reception questionnaire, please wait 14 days to visit.

Also, additional information and updates are available at the following websites: Pennsylvania Department of Health: Center for Disease Control:

If you have further questions, please email Dr. Lynn Swisher, NHA, Vice President of Health Services, or Donna Gerofsky, RN, ICP,